My Optus

★★★★★ Optus has always done its best to solve any problems ASAP. Friendly staff and great deals. I have started to donate 10 gigs of my data each month to help those in need....great idea!

★★★★★ My phone actually works in Avondale once I changed to Optus from Telstra. Telstra didn't give a stuff about their customer to the point of making me feel like I was imposing. They did didly squat for me, I'm so pleased with Optus. A young lady named Camry helped me to navigate through the set-up of my new phone and made me feel welcome and valued. I can't express enough about the young lady's customer service and great attitude. Go Optus 👍

★★☆☆☆ Don't know how to recharge I preferred the old way

★★☆☆☆ Absolutely trash. The app consistently deletes the updated username and login. Fraught with problems. Optus is a good service provider, but their app really lets them down. I am baffled how this could have such high rating when I've been with these guys for over 15 years and a user of the app since inception, knowing how bad it's always been. I'm sure these are bots or otherwise false rating generated by optus of their app devs. Reinstall changes nothing. 0/5 stars.

★★☆☆☆ Theives. They claim to offer 1000mb over 750. Yet paying $130 a month will barely get you 6mb a second download rate. They're scammers, and they'll just blame you when it goes wrong. I genuinely hope this company collapses. Even their workers are as useless as their company. Asking stupid questions like "if our internet isn't working, have you asked your neighbor if theirs is working?" Like????? Actually the worst company for the internet. Absolutely any other company would be better.