MyASUS - Service Center

★★★★★ Was concerned when I read reviews, but when I used the app, I was able to chat with an agent. Wait time was minimal, and the agent got the answers I needed. I wish other companies had something like this for support. Might add times support is available through app, but otherwise I'm happy.

★★★★★ Best Support And User-friendly Support Application From Asus. Recently Just 2 Day Ago I Purchased Asus Motherboard Bcos of Great Customer Service Of Asus ... Thank You So Much 🙏🏻💖

★★★★★ Nice app for support firstly my laptop adapter was damaged, and I make call to customer care, and they replaced my adapter within 5 days overall nice customer support

★★☆☆☆ The worst services and also product failure and warranty issues and can't even claim warranty from them, they don't help with your any problems. And also defective pieces of laptop, waste of money I lost about 50 k rs because of them.

★★☆☆☆ Hopeless my Asus Rog 5 phone doesn't connect to Wi-Fi, insipte of repeatedly calling center or through this app, worst service.

★★☆☆☆ I've accepted that Asus service is horrible and leaves broken promises. Official promos to get a warranty extension for completing a survey aren't applied to my warranty date in the app. App support chat is just a web view wrapper. To check service status, you need to copy the serial from another part of the app, it isn't autofilled. It doesn't show a warranty status while a product is being serviced. You need the PC app to see whether Asus Premium Care has been applied.

★★☆☆☆ Registered brand new and sealed motherboard and router from Asus ROG through this app and then the app/Asus immediately made both warranties expired. Great bug. Nobody to contact in Asus, no email address, no online chat, no phone number, nothing. What a great app, automatically expiring warranties on new products bought. Some scam...