ottonova is a health & fitness app developed
by ottonova services GmbH.
The APK has been available since June 2017.
In the last 30 days, the app was downloaded
about 450 times.
It's currently not in the top ranks.
It's rated 4.67 out of 5 stars, based on 380 ratings.
The last update of the app was on January 29, 2025.
ottonova has a content rating
"Everyone".
ottonova has an APK download size of 17.94 MB and the latest version
available
is 1.49.1.
Designed for Android version 5.1+.
ottonova is FREE to download.
Description
ottonova Krankenversicherung AG is Germany's first fully digital private health insurance.
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It is one of the greatest insurance services which I highly recommend for anyone who are not eligible for statutory health insurance and is going to pay a lot. When me and wife arrived in Germany my wife was pregnant and this is one of the few instance that accept my wife and pay all of her childbirth costs.
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Plus customer support is great app is easy to use to be improved would like to be more independent when it comes to cancel and schedule appointments on your own (maybe like an integration with docto lib?) I would like to see some of the documents provided with an English translation if is such translation was not legally binding (maybe an integration with deepl)
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Bad experience with "Micheala" who was handling coverage for my ankle broken in 3 places. Rude & unsympathetic. Doctor prescribed 10x sessions of lymph drainage unspecified duration (I clearly said to concierge I don't know how long a session should be but finally 60Β min was booked by them with the prescription to hand). She refused to cover 10x & didn't offer an apology just a smiley face and suggests concierge is a free service, so I can't complain (it's actually a feature why I picked ottonova)
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I rarely see such a bad user experience. I have used private insurance in other countries and with different apps never seen something that bad. Every time you tell them they just ignore you or answer badly like "this is how it is here". There is no linking with any practice, so you cannot directly book an appointment, there is no way to look at practice close to yourself, appointment are booked at random days/hours and random location. I could go on and on about everything which is wrong.
Google Play Rankings for ottonova
This app is not ranked
Technologies used by ottonova
ottonova is requesting 15 permissions and is using 18 libraries.
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.