Smoobu - The Channel Manager

★★★★★ This has been an excellent channel manager for my STR business! I have never had an issue with the app, It's easy to access all of my booking information and to make changes. We have 6 listings and this made juggling all the different platforms immensely easier. Easy to set up, synced all my calendars & pricing, message guests, and gave me a lot of peace of mind about double bookings or missed communication. Anytime I needed assistance my messages were responded to by a team member lightning fast!! I am really happy with the value I've received from utilizing Smoobu compared to the other channel managers I demoed. Their prices didn't compare for similar offerings.

★★★★★ Smoobu made my daily life very easy. Synchronizing all the channels, having the ability to give access to team members. Additionally, the support is very helpful.

★★★★★ I have been using Smoobu for over 8 months now and our entire family is very happy to be able to use it. Using Smoobu was an absolute game changer for us. Being able to adjust prices and reservations once and apply them automatically to all the different platforms on which our properties are listed saves as a huge amount of work, plus it provides a great overview of the reservations of all properties in one place. We use it daily to accept reservations and coordinate check-in and check-outs.

★★☆☆☆ Unfortunately after using smoobu for over a year, we got hacked several times (3 times) and all our guests information got hacked. The hackers used this info to talk on our behalf and demanded money from our guests (we were managing over 50 apartments on smoobu). We reached smoobu since the first breach, and they assured that it's not from their side, and for no reason we got convinced. Then after 3 months we got hacked again and again and smoobu was always in denial. Unreasonable behavior.

★★☆☆☆ I really used to like smoobu. As an occasional renter the free version just did the job in keeping the calendar synced as long as I would feed the bookings manually to smoobu. Some month ago Smoobu just stopped blocking the calendars on Airbnb, TripAdvisor, etc., fot the bookings I had manually fed to smoobu. There wasn't any previous notice from smoobu. Very disappointing.

★★☆☆☆ After a particular update (a couple of days ago?) I’m forced to re-login often. So, 2 things are especially annoying, I have to re-login every couple of hours. But on top of that Smoobu introduced these terrible Google pictures to prove I'm not a robot. So, please Smoobu, fix the re-login issue and remove those terrible pictures. I have a OnePlus Nord (AC2003) with Android 12, I don't have the issues(s) with other apps and I tried out several settings on my phone, all to no avail.