Uber - Request a ride

★★★★★ My fellow was very pleased with the ride. The driver was very interesting.

★★★★★ Need Uber WAV need regular car or vehicle with ramp for wheelchair accessible can't get in. SuV unless in my wheelchair vehicle accepting customer remain in wheelchair. With assistance in and out

★★★★★ First time using Uber and I was very impressed. The driver arrived on time and was just so nice. Definitely going to use this app again.

★★☆☆☆ Oof, scheduling a ride from an airport ahead of time requires a flight number. So if you have a charter you are screwed. Also, backing out of the flight UI resets the entire trip. You have to redo all of it each time you attempt to schedule around a flight. Irritating.

★★☆☆☆ Last night, in heavy rain and cold weather, the 620 bus at Tsawwassen Mills was 30 minutes late and full when it arrived, so it didn’t stop. I had no choice but to take an Uber. However, I was charged nearly double the usual fare and ended up paying around $140. This was all the money I earned from my 8-hour shift that day, which is simply unfair. Why take advantage of people in difficult situations and charge such high fares?

★★☆☆☆ Drivers can cancel you anytime they want and there are no consequences for them because the rides they cancel don't show up in the user's activity log. They can make you wait 15+ minutes and cancel the ride right at the pick-up spot just because they missed it and don't want to make a small turnaround to correct their mistake. Some would even report the user for "no-show" even though they missed the pick-up spot completely and didn't even stop the car for the user.