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About Van Sharing by ubeeqo
Van Sharing by ubeeqo is a travel & local app developed
by GETAWAY.
The APK has been available since August 2019.
In the last 30 days, the app was downloaded
about 2.6 thousand times.
It's highly ranked.
The app has no ratings yet.
The last update of the app was on January 14, 2025.
Van Sharing by ubeeqo has a content rating
"Everyone".
Van Sharing by ubeeqo has an APK download size of 93.12 MB and the latest version
available
is 2.35.9.
Designed for Android version 5.0+.
Van Sharing by ubeeqo is FREE to download.
GETAWAYGmbH Rheinsberger Str. 76/77 10115 Berlin Germany
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★★★★★
Super App, works really well. Cars are sometimes dirty. Would be nice if customers could get a discount for cleaning the cars
★★★★★
All was great except that when the rent has started, I could open the car because there was no button in the app to open it. I called the support service and the opened the car remotely.
★★★★★
Unfortunately the app crashed several times and didn't let us take pictures, so we called the customer service (you can reach them through the chat function). What's great: the customer service was excellent. We took the pictures with our phone and were able to leave. When we returned the van, the app also didn't work. We called the customer service again, and they concluded the rental. So in sum, it works very well but be prepared to call customer service for help.
★★☆☆☆
The reservation system is a joke. Days ago I reserved the car for Sunday (BEWARE the extra weekend rates!!!) for 6 hours. Sunday comes, and I go to pick up the van, but IKEA's underground car park, where the van is parked, IS CLOSED. I called the customer service, and they said, "yeah, sorry for that". Worst, worst organization. Not recommended.
★★☆☆☆
Beware of the hidden charges. I rented a van back in September, and everything seemed fine. However, a month later after the bill was paid, the company claimed an additional payment for the insurance because, apparently, there has been a bug in their systems. Of course, they don't send any confirmation of the rental via email the day it was made, everything is managed by the app which is totally under their control, so there is absolutely no way to check the services requested. To top it all, the first 100 km are included in the rental as per their terms and conditions, but in the bill they charge them in full. When I requested about this, all of a sudden the mileage is divided in basic cost and maintenance cost, and only the maintenance cost is waived for the first 100 km. This is not specified in the T&C neither. It looks like the rules are completely arbitrary. In conclusion, at the end the overall cost is higher than a classic van rental company and the hassle is not worth the only advantage of this app, which is that you don't have to refill the tank. Honestly I would only use it again if I am terribly desperate. I can't understand that Ikea is in partnership with this. In favour, I can only say that the customer service make the effort to speak English, even when they don't have to.
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